KRISHA ESSENCE PRIVACY POLICY

 

Effective Date: 14 October, 2025

Governing Law: Australia

At Krisha Essence, your privacy matters. This policy explains how we collect, use, and protect your information when you shop or interact with our website.

Information We Collect

We collect only what we need to provide a smooth shopping experience:

Personal info: Name, email, phone, billing & shipping addresses

Account info: Optional account username & password (securely stored)

Payments: Handled securely via Stripe; we never store card details

Marketing: Email preferences via MailPoet (opt-in only)

Analytics: Website usage via Google Analytics

Cookies & tracking: For site functionality and performance

Note for parents: Candles can pose hazards. Always supervise children.

We do not knowingly collect personal information from children under 13 without parental consent.

How We Use Your Data

Process orders & payments

Deliver products within Australia

Send marketing emails (only if you opt-in)

Improve website & user experience

Prevent spam & fraud

Sharing Your Data

We do not sell your information. Trusted third parties help us run the site:

Payment: Stripe, PayPal

Shipping: Australia Post, other couriers

Marketing: MailPoet

Analytics & tools: Google Analytics, Jetpack, Elementor, Better Chat Support

Plugins for site functionality: WooCommerce PDF Invoices, Flexible Shipping, WebToffee, etc.

Some third-party services may store or process your data outside Australia. We take reasonable steps to ensure your information is protected.

Marketing Emails

Only sent if you opt-in.

You can unsubscribe anytime using the link in the email or contacting us.

Cookies & Third-Party Tools

Cookies are used for site functionality, analytics, and marketing.

Users can manage or disable cookies through their browser settings.

Our website may include links or content from third-party services.

We are not responsible for their privacy practices.

Data Retention

Orders: 7 years

Accounts: Until deleted or inactive for [10] years

Marketing info: Until unsubscribed.

Security

SSL encryption for all transactions

Secure servers and access control

Monitoring for fraud & unauthorized access

Data Breach

In the unlikely event of a data breach, we will promptly notify affected users and relevant authorities in accordance with Australian law.

Your Rights

You can:

Access or correct your data

Request deletion

Opt out of marketing

Contact us: [email protected]

Children’s Safety

Candles can be hazardous if misused. Always supervise children when using products.

Updates

We may update this policy. Changes appear here with a new effective date.